1. Introduction

Central Training Partners Ltd, trading as SBD Academy ("we", "our", "us"), is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website, register for courses, or interact with our services.

2. Information We Collect

We may collect and process the following data about you:

• Personal identification information: name, email address, phone number, postal address
• Course enrolment details and academic records
• Payment and billing information (processed securely via third-party providers)
• Technical data: IP address, browser type, device information, pages visited
• Communications you send to us via forms, email, or phone

3. How We Use Your Information

We use your personal data to:

• Process your course enrolment and manage your student account
• Communicate with you regarding your courses, bookings, and enquiries
• Process payments through our secure payment partners (Klarna, Clearpay)
• Improve our website, courses, and overall service quality
• Send relevant marketing communications (only with your consent)
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third parties only when necessary to deliver our services, including payment processors, teaching location providers, and regulatory bodies where required by law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Student records are typically retained for 6 years after course completion.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data and request a copy
• Correct any inaccuracies in your personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time

7. Contact Us

For any privacy-related enquiries, please contact us at privacy@sbd.school or call us on 020 8050 4624.